We're bummed if you're not 100% satisfied with the products you received, and we gladly accept returns or exchange for the items purchased on Jwellery Factory for any reason within the specified return/exchange period i.e. 3 days of receipt. We only ask that you don't use the product and preserve its original condition, tags, and packaging. You are welcome to try on a product but please take adequate measures to preserve its condition.

Return Conditions

• • You have 3 days to decide if an item is right for you, if you would like to return or exchange the item please contact us within 3 days of delivery.
• • The following items cannot be returned or exchanged due to the hygiene, health, and personal care/ wellness/consumable nature of the product: Bodysuits, Lingerie, Swimwear, Jewelry, and Accessories (except Scarves, Bags, and Mermaid blankets).
• • Returned items must be in their unused condition with the original packing.


• • We do not accept a returned item that has been worn, damaged, washed, or altered in any way.


• • Items with non-returnable marks and gifts cannot be returned.


• • We do not accept returned items that have been sent back without proper returns requests.
• • Please be sure to double-check your returns before shipping them out. We are not responsible for the return of non-anticjewel products.

Note:
1. The original shipping fee and Shipping Guarantee are non-refundable.
2. If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free reverse pick-up within 3 days of receiving your order.

Please contact our Customer Service if you wish to return any items to the nearest return address. You will receive a response as soon as possible.

Refunds will be initiated upon post quality check of the products. The refund amount is expected to reflect in the customer account within the following timelines:

• NEFT - 3 to 5 business days post refund initiation

• Online Refund – 7 to 10 days post refund initiation, depending on your bank partner

• PayU Wallet: Within 2 to 3 days

Any Disputes regarding the refund, kindly mail us at anticjewel27@gmail.com